Solving Disputes

In the event of a dispute, the consumer may use the European Online Consumer Dispute Resolution Platform available at: https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.show&lng=PT or any Alternative Consumer Dispute Resolution Entity. You can refer to the updated list of Alternative Dispute Resolution Entities available under article 17 of Law no. 144/2015, of September 8, in the Consumer Portal, through the electronic site www.consumidor.pt